當球童小費明碼標價，100元行情價將成為過去時/ 100RAM for caddie's tip is no longer available？～王昊，下集

當球童小費明碼標價，100元行情價將成為過去時/ 100RAM for caddie's tip is no longer available？～王昊，上集
http://www.peargolf.com/article/dangqiutongxiaofeimingmabiaojia%EF%BC%8C...

當球童小費明碼標價，100元行情價將成為過去時/ 100RAM for caddie's tip is no longer available？～王昊，中集
http://www.peargolf.com/article/dangqiutongxiaofeimingmabiaojia%EF%BC%8C...

下集開始。

從筆者經歷的球童來看，80%以上是合格的。我個人願意為這些球童掏200塊錢小費。不過，有些球童真的是特別懶、特別不負責，讓我給200塊錢，我是非常不情願的。事實上，在中國，大多數球友都一樣，過去多數情況都按100塊錢行情價和球童結算了——無論球童服務好壞。

這樣的“大鍋飯”其實特別不好，表現好的球童感覺不公平，感覺自己付出的勞動沒有得到應有的回報；而球友遇到不上心的球童，也挺郁悶，感覺自己的消費完全沒有得到相應的服務。小費，本應就是鼓勵表現的獎勵。

那麽，200元的“最低小費標準”會在全國推行嗎？筆者認為短期內不會。出臺這個標準的球會，本身打球客人的消費水平比較高，他們對多出的這100元小費不會那麽敏感；北京其實還有很多一場球收費400-500元的球場，如果這些價格較低的球場也統一提高小費標準，可能一些球友合計一場球的成本後，就得望而卻步了。

這個情況也適用於收入水平和消費水平沒有那麽高的城市和球場。一個商品和服務的價格一下翻一番，市場需要時間去適應和接受。其實在國內很多相對高端的球會（平日打一場球價格1000元以上），200元小費的起步價早就開始自動執行了——球會沒有強制要求，但是球友也都默認接受了。

有趣的是，筆者雖然遇到過個別服務真的很差的球童，但是給球童投評價卡一直都是投“優”，從來沒有投過“良”、“一般”、“差”。聽很多球場都說過，如果球童收到不好的評價，會被罰款、會被罰停止出場……
現在筆者開始反思，自己的這個行為是不是錯了，因為這對那些真的表現“優”的球童也是不公平的——就像他們不應該總是收到“100元”的小費一樣。

多年以前，幾乎所有的球會都說：球童小費是自願的，客人給不給、給多給少都是應該的。而現在，球會開始規定小費的起步價了。

With my experience, 80% of the services from caddies are positive and qualified. With such service quality I am willing to pay 200RMB for the tips, but these bad services, to pay 200RMB is kind of stupid rule. In general, most of golfers in China always pay 100RMB for the tips no matter the services are good or bad.

It's not encouraged for good caddies who dedicate their hard works and try to deliver the best services and expertise to the golfers. It won't help golf courses maintain and improve the services from caddies as the tips are all the same amount. Tips are based on the service quality you get and can be varied by the caddies. That's the key!

Will 200RMB tips become the standardization for most of golf courses in China? I do not think so in short term. However, some high end or luxury private golf courses in Beijing are already set the tips for 400~500RMB per round. Of course, there are not many customers in such golf courses. The majority of golf courses may need to evaluate the high tips impact for golfer's budget.

The cities like Beijing and Shanghai are big that have many rich golfers to pay for higher amount for tips, but for the third or smaller cities in China, the cost will certainly be the issue for local golfers to play. Since it's part of the services for playing per round. To embrace more people to play golf, the cost is always the issue for people to consider.

Most of golf courses in China has the survey or evaluation for the caddie service after you play the round, but I always give "good service" no matter its good or bad service from caddie. If the caddie receives bad comment or bad service from customers, they will receive the punishments from managers such as reducing the works, and cut the wage for that month.

As a result, I need to be seriously to make the right comments on the caddie's services after I finish the play. It's able to encourage the good caddies for dedicating the works and also to push the bad caddies to improve the services and the overall services can be increased.  

Decade ago, most of golf courses said there is no rule and fixed amount for the tips. Customers can give the tips or not, customers can pay the tips with any amount. But now customers must pay the fixed tips amount for each round without the service quality.

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